Cancellation Policy
Cancellation Timeframe
After making the purchase, the customer has 24 hours to submit a cancellation request before the item goes to the production stage. We will be happy to process the full refund.
After this 24-hour period, your order will be put into production and can no longer be changed. We can always correct/change your shipping address before it is shipped.
Contact
Phone: +86 13148539560
Email: support@oneizy.com
Address: Attachment 1-PL, No. 37 Renmin East Road, Tuodong Street, Panlong District, Kunming City, Yunnan Province 650000, China
Support: Monday–Friday: 9 AM - 6 PM
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